REFUND & CANCELLATION POLICY

This refund and cancellation policy outlines how you can cancel or seek a refund for a product / service that you have purchased through the Platform. Under this policy:

1. Cancellations will only be considered if the request is made within 5 days of placing the order. However, cancellation requests may not be entertained if the shipping process has been initiated, or the product is out for delivery. 

2. In case of receipt of damaged or defective items, please report to our customer service team. The request would be entertained once we have checked and determined the same at our end. This should be reported within 5 days of receipt of products. In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 5 days of receiving the product. 

3. In case of any refunds approved by us, it will take 5 days for the refund to be processed to you.